Privacy Policy

Effective Date: September 14, 2025

At Malaysian Pacific Star, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By using our website, services, or engaging with us as a business partner, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Business and Contact Information: Company name, contact person, phone number, email address, and billing details.

• Travel Information: Passenger names, identification details, travel preferences, and booking information.

• Technical Data: IP address, browser type, and cookies when you visit our website.

2. How We Use Your Information

Your information is used to:

• Provide and manage travel bookings and related services.

• Communicate with you regarding inquiries, confirmations, and support.

• Improve our services, offerings, and customer experience.

• Fulfill legal, regulatory, or contractual obligations.

3. Sharing of Information

We do not sell or rent your information. We may share your data only with:

• Airline, hotel, transport, and service partners to fulfill bookings.

• Payment processors for secure transactions.

• Regulatory authorities if required by law.

4. Data Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please note that no online system is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for data processing (where applicable).

7. Cookies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Malaysian Pacific Star
Kuala Lumpur, Malaysia
📧 Email: info@malaysianpacificstar.com
📞 Phone: +60 19-923 1190